This page answers some of the most common questions about Arganísse, our products, and our policies. If you don’t see what you’re looking for, feel free to reach out—we’re always happy to help.
Yes. All of our products are 100% natural, made from carefully selected ingredients sourced from local Moroccan cooperatives. Each product meets high standards of quality and authenticity, honoring traditional Moroccan beauty practices.
Our formulas are free from parabens, sulfates, and synthetic fragrances. However, we recommend checking the ingredient list for potential allergens, especially if you have sensitive skin.
Our products are natural and generally safe, but we always recommend consulting with a healthcare professional before using any skincare products during pregnancy or breastfeeding.
We work closely with local Moroccan cooperatives that use traditional harvesting methods. This way, every ingredient is ethically sourced, high quality, and true to its origins.
Because we care deeply about product safety and freshness, we’re unable to accept returns on items that have been opened. This ensures every Arganisse order arrives brand new and uncompromised.
If your product is unopened and unused, you may request a return within 14 days of delivery.
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery, and we’ll be happy to assist.
We truly stand behind the quality of our products. If something isn’t right, please reach out with your order information, and our team will carefully review your request.
For full details, please review our Refund & Exchange Policy.
Yes, we ship to the United States! We offer Standard and Express International shipping from Canada. Rates and delivery times are calculated at checkout based on your location. Please note that customs duties and taxes may apply.
Once your order ships, you’ll receive a tracking number by email so you can monitor your package every step of the way.
We process orders quickly, but please contact us as soon as possible if you need to make changes.
We accept all major credit cards, PayPal, and other secure payment options.
Arganísse is based in Canada. Our ingredients are thoughtfully sourced from trusted Moroccan cooperatives, honoring traditional practices and the origins of argan oil and other Moroccan skincare traditions.