Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.
Canada (Domestic)
- Standard Shipping: $14.90 CAD (orders under 2 kg) | $21.90 CAD (orders 2–30 kg)
- Express Shipping: $21.90 CAD
- Free Standard Shipping on orders over $40 CAD
- Estimated delivery: 3–7 business days
- Carrier-calculated rates also available at checkout via Canada Post.
United States
- Standard International: $7.90 CAD (under 0.5 kg) | $19.90 CAD (0.5–1.5 kg) | $29.90 CAD (1.5–30 kg)
- Express International: $34.90 CAD (under 1.5 kg)
- Free Standard Shipping on orders over $100 CAD
- Estimated delivery: 7–14 business days
- Duties and taxes may apply and are the responsibility of the recipient, collected at delivery.
International (UK, EU, AU & more)
- Shipping rates are calculated at checkout via Canada Post and Purolator.
- Estimated delivery: 10–21 business days depending on destination.
- Duties and taxes are the responsibility of the recipient and are collected upon delivery by your local customs authority.
Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking to update.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at [your email] within 30 days of the shipping date and we'll investigate with the carrier.
Incorrect Address Please double-check your shipping address before placing your order. Arganísse is not responsible for packages returned or lost due to an incorrect address provided at checkout. Re-shipping fees may apply.